Bank Partnership Manager

We are looking for a Customer Success/Key Account person to join our banking team who is not afraid to immerse themselves in our clients' world and help them make the most of the potential of our programs. This is not about classic support or hard sales; we are looking for a partner for our banks who will be their guide and reliable partner for further growth.  

 In order to continue to grow, we need to not only maintain but also deepen our relationships with our partner banks. That's why we're looking for a new colleague to help us with this.  

We collaborate across teams - with sales, data analysts and product. We communicate with banks mostly online, but personal meetings during business trips are just as important to us. Thanks to many years of experience, we can focus on what truly matters while not shying away from finding new and creative ways.  

• You will be the main contact for the entrusted banks, often the largest on the market.
• You will monitor and evaluate key performance indicators (e.g. client activity) and help banks understand data and how to use it effectively.
• You will educate, inspire and set realistic expectations - share best and worst practices.
• By actively seeking opportunities, you will help expand cooperation and bring in revenue from upsells.
• By listening and asking questions, you will gain valuable insights that will help develop our product.
• You will prepare presentations for regular meetings with banks that will support your efforts.  

You have a business mindset and a sense of finding opportunities.  

• Presenting in English is a natural part of your job.  
• You can work with data and analysis and enjoy interpreting them.  
• You are curious, persistent and not afraid to go for the result.  
• You have experience with account management, customer success or consultative sales.  
• Proactivity, imagination and a drive to score are your strengths.  
• Knowledge of the finance or banking environment is an advantage.   

• You enjoy finding ways in which our programs can bring value to partner banks and you show them how to do it.
• You like independence, but at the same time you will appreciate the support of your colleagues in the team and from data analysts.
• An international environment attracts you - we operate from the Czech Republic, but you will also cooperate with banks in Romania and Hungary.
• You are not looking for a corporate environment - you want an environment where you can influence relationships with partner banks from A to Z.
• You want to work on a product that is used by millions of clients in 7 countries - and see the direct impact of your work.   

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2025-11