Open position at NN Digital Hub
Junior MCR Operator
- Work schedule
- Full-time
- Address
- Karla Engliše 3201/6, 150 00 Praha 5-Smíchov, Česko
We are a community of IT enthusiasts! Our team consists of ethical hackers, security and data analysts, application developers, and infrastructure engineers. Even if there are almost 240 of us, we still keep the start-up mindset and family atmosphere. We can offer you autonomy, exciting projects and the possibility of quick career growth. If you are interested in cybersecurity, in-house application development, data analytics, or infrastructure, you should definitely meet us.
The Junior MCR Operator is part of the Master Control Room team who is responsible of daily operations monitoring with an eye on possible opportunities for service improvements.
Your responsibilities would be to:
Ensures that systems, network and applications are properly monitored according to guidelines and procedures and being aware of possible flaws in the monitoring.
- Analyzes and reports events according to instructions and within SLA's and is able to notice deviations in the reporting.
- Operates and maintains monitoring tools and knows how to avoid known issues.
- Actively supports and contributes to improvements of the services.
- Plans tasks and activities within responsibility of relevant sub-team.
- Creates, updates and reviews work instructions.
- Pro-active manages all the shift's tasks.
Must haves
- English level B2
- General IT overview
- Strong communication skills
- Positive approach to problem-solving
- Analytical and process-oriented approach
Good to have
Knowledge of ITIL practices
- Familiar to Agile way of working
- Knowledge of Monitoring Tools
- Basic knowledge of Operating Systems (Windows, Linux)
- Basic knowledge of IT Infrastructure (Storage, Vmware, networking)
You can look forward to
- Stable international company with young international team!
- Home office, 5 weeks of vacation, and 5 annual well being days
- Unlimited budget for your education (hard and soft skills, Language courses)
- Meal contribution, Cafeteria program, monthly home office allowance
- Multisport card, partnership with various companies (Makro, Datart, Sony, Electrolux…)
- iPhone, personal Office 365 License, O2 Family discounts
- Volunteering days to support our community
- Employee referral bonuses to encourage the addition of great new people to the team
- 3% employer supplemental pension monthly contribution
- Amazing working space near Anděl
Making people around me happy is the things that keeps giving me a lot of energy. The smiles, the happiness is something not so easy to see every day at work, but here we have loads waiting for you!
