Open position at Devoteam
🇬🇧 Customer workflows (CWF) Domain Business Lead - Prague or Bratislava
- Work schedule
- Full-time
- Address
- Prague, Bratislava
We are looking for an experienced CWF Domain Business Lead to join our ServiceNow team. As a CWF Domain Business Lead your main responsibility is to grow & manage a team of IT professionals at your customers in order to support our clients digital transformation initiatives. 🌍🤝
What will your job be all about?
- Responsibility for management and growth of the specific CWF domain in ServiceNow
- Build the new business opportunities based on knowledge & experience
- Advisory clients on IT and business challenges in the domain
- Helping clients to identify and solve business challenges
- Implementing and optimizing state of the art processes and solutions to help our clients manage their systems efficiently and in a business-centric way
- Responsibility for gathering and documenting business requirements from the clients
- Assisting clients with the implementation and adoption of solutions as well as training and support as needed
- Providing consulting services to our customers and partners
- Taking part in internal activities inside Devoteam to help us grow (Contribution to the recruiting process, marketing activities, knowledge sharing)
- Participation in sales activities as business strategies and active sales in CWF domain, build offers, contribution in creating and maintaining pre-sale materials, leading the pre-sale activities and maintaining standard offers (incl. slide decks, references, etc.). Also responsible for business development - strategy, pipeline, offer, business plan etc., maintaining the list of projects and plan capacity, staying up-to-date with new products/services and keeping an eye on new business trends in the CWF domain
- Close cooperation with project managers, developers, and other teams to support the implementation of ServiceNow solutions
What do we ask of you?
Min. 5 years of business and expertise experience in CWF domain from consultancy role
- Proven experience with implementing of ServiceNow solution or similar solution (SalesForce)
- Experience in Business Development pre-sale activities
- Ability to approach CxO level stakeholders
- Ability to drive offer preparation
- Experience with leading teams and projects, strong leadership skills
- Good general consulting and soft skills - structured thinking, analyse motivation and clarify and structure complex or ambiguous requirements, effective presentations, and stakeholder engagement
- Advanced English (both spoken and written form)
- Advanced communication, negotiation and presentation skills
Do you wish to take the high ground in the process? We’d definitely welcome…
Experience in leading client workshops
- German is plus
- Connections with clients at CxO level in CEE region
We are fulfilling our visions. It's been an intense, challenging marathon, but we see great people joining us, we're growing, and our founders have bought the company into their hands off the stock market, which gives us tremendous confidence in their intentions. We really have full control of our future.
What can we offer you in exchange?
- Transparent career path with mentoring support.
- Training and certifications in current and high-in-demand technologies and methodologies
- An unlimited contract from the first day of our cooperation.
- Flexible working hours and home-office (hybrid model).
- 5 weeks of vacation and 4 my days per year.
- Sabbatical leave.
- Phone tariff available for employees and their family members.
- MultiSport card.
- Company mobile phone and laptop.
- Meal vouchers.
- Employee referral program.
- Breakfast and snacks during work hours.
Want to get to know us a little better?
Watch the video below or have a listen to the Czech Republic episode of Devoteam N Platform's Travelling Postcard podcast series at this link!
