Open position at 2N
Customer Support Specialist with French
- Work schedule
- Full-time
- Address
- Hvězdova 1716/2B, 140 00 Praha 4-Nusle, Česko
At 2N, we're building the future of building access - developing and manufacturing cutting-edge intercoms and access control systems that open doors from Dubai to New York. We're hiring a tech-savvy team player to support our customers! Are you communicative, eager to learn, and excited about new technologies? Join our growing team as a Customer Support Specialist! This is a great opportunity for both fresh graduates and experienced professionals looking to grow.
What will you do at our company:
Assist our customers via phone, chat, and email – always with a smile. We're here to help them choose the perfect product, set it up, or resolve any issues, including local network difficulties when using our products.
- Help prepare our products for exhibitions.
- Work closely with our Technical Support, Customer Care, and Marketing teams.
- Solve problems, share ideas, and contribute to improving our services.
What do you need to have to work at this position:
Strong written and spoken English, plus proficiency in French.
- A customer-first mindset and a helpful attitude.
- Good communication and teamwork skills.
- Curiosity, attention to detail, and a willingness to learn.
- A technical background (TCP/IP, SIP protocol) is a plus but not a must – the position is also suitable for fresh graduates.
Why will you enjoy working at 2N:
5 weeks of vacation.
- Flexible working hours.
- Company annual bonus system (up to 1.8 times the monthly salary).
- Meal allowance 100 CZK/workday.
- Modern offices and development center.
- We value your development: we offer language courses & other educational trainings.
- Sabbatical leave - 20 additional days of paid leave for every 5 years of being employed.
- A great team that values open communication & work-life balance.
- Regular company events - sports tournaments, teambuilding...
